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Health Insurance

Healthier Solutions is a private medical insurance (PMI) product by Aviva designed to provide flexible healthcare coverage for you and your family. It offers a range of benefits tailored to meet individual needs and budgets, emphasizing faster access to diagnosis and treatment, peace of mind, and minimal disruption to daily life.​

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Health Insurance Documentation

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Core Health Coverage Products 

These are the essential benefits included in Healthier Solutions private medical insurance:

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  • In-Patient and Day-Patient Treatment: Full coverage for hospital treatment, including hospital charges, diagnostic tests, specialist fees, and nursing care.

  • Out-Patient Treatment: Includes consultations, diagnostic tests, and GP-referred physiotherapy, osteopathy, and mental health treatment.

  • Cancer Treatment: Comprehensive cancer cover, including chemotherapy, radiotherapy, and post-treatment support. There are also financial benefits for NHS stays and palliative care.

Enhanced Cover Options 

Optional add-ons to increase the level of cover provided:

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  • Dental and Optical: Includes routine dental treatment, accidental dental injury treatment, and optical benefits for glasses and contact lenses.

  • Mental Health Upgrade: Coverage for in-patient or day-patient mental health treatment (up to 28 days per year).

  • Other Therapies: GP-referred treatment from chiropractors, osteopaths, acupuncturists, and physiotherapists (up to 10 sessions).

  • Protected No-Claim Discount: Protects your discount even if you make a claim

Hospital And Specialist Care Options 

These include guided and self-selected hospital and specialist services:

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  • Expert Select: A guided approach to hospital selection based on medical needs and ensuring quality care. Aviva manages the entire process, from selecting hospitals to settling bills.

  • Hospital Lists: Different options allowing members to choose specific hospitals:

    • Key List: Access to 200 private hospitals across the UK.

    • Extended List: Provides more hospitals, particularly in Greater London.

    • Signature List: For members in Scotland and Northern Ireland, excluding hospitals in England and Wales.

    • Trust List: Focuses on NHS private patient units and partnership hospitals.

Cost Reduction Options 

Ways to reduce premiums by limiting coverage:

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  • Six-Week Option: Defers private treatment if the NHS can provide treatment within six weeks.

  • Reduced Out-Patient Cover: Limits out-patient consultations, diagnostics, and treatments to certain amounts (e.g., £1,000 or £500).

Wellbeing Services 

These services promote overall health and provide ongoing support:

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  • MyHealthCounts: An online platform offering personalized health assessments. Members can track their Q score and improve health to earn premium discounts.

  • Aviva Digital GP: Offers unlimited video consultations with GPs and the ability to order NHS prescriptions.

  • Stress Counselling Helpline: Provides mental health support for members dealing with stress and other mental health issues.

  • Get Active: Discounts on memberships at over 3,000 gyms and access to at-home fitness products.

Additional Support For Cancer Patients 

Specialized products and services for members undergoing cancer treatment:

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  • Careology App: A digital platform to manage cancer care, track symptoms, and stay organized during treatment.

  • Cancer Care Guide: Offers guidance on cancer treatment, developed in partnership with Macmillan Cancer Support.

  • Financial Support: NHS cancer cash benefits and funding for prostheses, wigs, and palliative care.

Enhanced Cover Options
Hospital and Specialist Care Options
Cost Reduction Options
Wellbeing Services
Additional Support for Cancer Patients
Excess Protection
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